A delegation of senior executives from Tokyo’s Narita Airport have visited London Stansted to draw lessons about how the world’s best airport for low cost airlines operates.They were keen to witness at first-hand how Stansted works with low cost carriers such as easyJet and Ryanair to deliver a first class operation, maintain excellent on-time performance and improve the passenger experience.
Stansted Airport’s head of public affairs, Chris Wiggan, who hosted the visit, said: “The Low Cost Carrier market (LCC) is in its infancy in Japan so the visit provided an ideal opportunity for the Narita team to learn from the best practice on offer.
“They were particularly impressed with 25-minute turnaround of Ryanair’s Boeing 737-800 and the facilities available for LCCs to help maintain their high punctuality rates.”
The trip included a behind the scenes guided tour of the airport’s apron and satellites, the busy cargo and General Aviation operation and the iconic passenger terminal.
Stansted is firmly established as a world leader at serving the low-cost airline sector and in 2011 was named Skytrax ‘World’s Best Airport for Low-Cost Airlines’.
London’s third busiest airport has a route network stretching to around 150 destinations, offering more direct scheduled European flights than any other airport in the world.